Basic Terms and Conditions

Accommodations and food

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• Alliance for a Sustainable Amazon (ASA) provides all accommodations and meals needed for the period of your placement at Finca Las Piedras (3 meals per day, 7 days per week for the entire Program duration).

• If you decide to spend your days off outside Finca Las Piedras, you will be responsible for any expenses related to accommodation and food elsewhere. No partial refunds will be given for accommodation and food at Finca Las Piedras not used during the Program period due to your absence.

• If you participate in ASA-sponsored field trips or weekend activities that are paid separately from the Program fees, ASA will be responsible for providing accommodations and/or meals according to the activity.

• ASA is not responsible for providing accommodations or meals for any amount of time once your Program has finished, unless you are willing to pay extra for those services.

• No guests are allowed to stay overnight at our facilities without prior express approval from the management of Finca Las Piedras. Failure to comply with this policy will be considered a disciplinary matter and will be dealt with according to the ‘Complaints and Disciplinary Procedures’ contained within this document.

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Hours

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• You are expected to work 8 hours per day, from Monday through Friday, during the entire duration of the Volunteer or Internship Program. A break will be given each day for lunch. Due to the nature of the work you will be performing, a reasonable measure of flexibility is expected when arranging your work hours.

• You will always have weekends off (Saturday and Sunday). If desired, you could extend your time off with the condition of recuperating the hours missed the following weekend.

• If you are participating in the ‘Advanced Sustainability’ or the ‘Academic Quarter’ internship programs, you are entitled to one week and two weeks of vacation, respectively. This means that you may choose not to work for one or two weeks out of the 8 or 12 weeks that your program runs, respectively. We strongly recommend that vacation time is taken at the end of your placement.

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Insurance

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• All volunteers and interns are required to obtain their own travel and medical insurance in their country of residence.

• All visitors must provide the ASA with proof of travel and medical insurance. We will not accept any visitors that have not provided us with this information.

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Complaints and Disciplinary Procedures

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• If you have a complaint about the procedures prior to your arrival, contact our main office at +1 (352) 562-0811 (EST) during regular office hours or write to us at: info@sustainableamazon.org

• While at Finca Las Piedras, we strongly recommend that you reach out to your immediate supervisor with any problems or complaints. If the problem remains unsolved, or is not solved to your satisfaction, contact the ASA Director in Peru at +51 980-405-863.

• We will make every reasonable effort to resolve any disciplinary issue the best and fairest way possible. However, it is important that you know that if the problem gets serious, we reserve the right to take appropriate action, including dismissal from the Program.

• Inappropriate behavior includes rowdiness or drunkenness, failure to turn up to work or leave work without a valid reason, and verbal, physical, and sexual abuse or violence directed towards ASA faculty or staff, other ASA program participants, or members of our community in Peru.

• Your immediate supervisor at Finca Las Piedras will attempt to address any disciplinary problems in a timely fashion. If the matter is not resolved to our satisfaction within 5 days (or shorter if needed), you may be dismissed from the Program as soon as repatriation arrangements can be made. All costs related to this early departure will be your responsibility.

• If you wish to stay in the country (Peru), you will leave Finca Las Piedras and the Alliance for a Sustainable Amazon will no longer have any responsibility for your accommodations or food.

• We reserve the right to suspend Volunteer and Internship program participants from work during the disciplinary process.

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Cancellations and late payments

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• All cancellations need to be submitted in writing by email to: info@sutainableamazon.org.

• If you wish to stay at Finca Las Piedras beyond the time defined for your program, you will be charged an additional amount per day to cover accommodation, food, and logistical support.

• The $150 Application Fee is non-refundable.

• The Application Fee of $150 is non-refundable.

• If you cancel on or before the Application & Payment Deadline (specified for each Program and Session), we will refund all program fees paid (except for the $150 non-refundable fee).

• No fees will be refunded after the Application & Payment Deadline.

• No refunds will be made for early departures.

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Responsibility

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• Your registration in an ASA program is accepted on the understanding that you participate in the program entirely at your own risk. We are not responsible for any injury, damage, loss, or accident that you may suffer while conducting activities related to your program.

• ASA is not liable for any injury, damage, loss, accident, delay, or any other irregularity caused by a third party.

• We reserve the right to decline to accept any person as a participant in any of our programs, or to require a participant to withdraw from a program at any time, when such action is determined by the appropriate ASA representative to be in the best interest of the health, safety, and general welfare of the program or of the individual participant. In such a case, we accept no responsibility for any airline cancellation penalty incurred by the purchase of a non-refundable ticket or any other cost that you may incur.

• We will provide you with all reasonable assistance to obtain visas, visa renewals, and work permits when they are needed. However, please note that these are arrangements between you, as an individual, and a state, and are not under our control.

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Contact information

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This site is administered by Alliance for a Sustainable Amazon, Inc. Questions and requests regarding these terms and conditions should be sent by email to info@sustainableamazon.org, or by telephone at +1 (352) 562-0811. Our mailing address is: 7224 Boscastle Ln., Hanover, MD, 21076, USA.